MEO Reports Q4 2025 Results

MEO Reports Q4 2025 Results

MEO Reports Q4 2025 Results


Message from Ana Figueiredo, CEO

The 2025 results demonstrate that MEO is rigorously and consistently executing the strategy we defined to transform the company into a digital services platform, poised to compete in a rapidly changing industry and establish itself as a leading techCo .

In 2025, we accelerated MEO’s transformation beyond traditional connectivity and consolidated our diversification strategy, highlighted by the strong growth of MEO Energia, which doubled its revenue and increased its customer base from 145,000 to 223,000, with 78,000 net new customers. The ability to attract customers has been crucial to this growth. We achieved a 4.0% share of the Portuguese energy market, in terms of customer numbers, with MEO Energia the supplier with the highest annual growth in the market.

Last year, MEO generated revenues of €2.811 billion, a 1.3% increase compared to the previous year, driven primarily by the strong performance of the Consumer Segment—which grew by 5.0%, supported by the robust performance of MEO Energia and by a 3.5% increase in revenues from the Business Services Segment. Investment totaled €403 million, reinforcing MEO’s ongoing commitment to the expansion and modernization of its networks and infrastructure, which are essential to sustaining service quality and technological advancement in the country.

These results take on even greater significance in light of the passage of Tropical Storm Kristin, which left a trail of unprecedented destruction, affecting critical infrastructure across the country and placing telecommunications at the center of the national response. MEO faced extensive damage, with thousands of kilometers of fiber, poles, and towers affected, yet it ensured the rapid restoration of essential services thanks to the tireless work of hundreds of professionals on the ground.

In 2025, we reinforced our commitment and took decisive steps, such as announcing the expansion of the Linda-a-Velhacarrier house, thereby strengthening our capacity to handle international traffic and increasing the resilience of transatlantic connections. At the same time, we moved forward with the creation of a new landing station in the Porto region, a strategic investment that will allow us to diversify entry points into the country, improve the redundancy of the national infrastructure, and attract new submarine cables to Portuguese territory.

These initiatives cement MEO’s role as a leading operator in Europe’s digital infrastructure, strengthening the national telecommunications ecosystem and preparing Portugal to meet the growing demands of the global economy and the digital transformation.

This national strategy is part of a broader European context that must be taken into account. The sector already accounts for 4.7% of European GDP, but it is facing a decline in investment, falling profitability, and fragmentation that prevents it from achieving the scale needed to modernize networks and sustain the next wave of innovation. Without far-reaching reform—of the Digital Networks Act and competition policy—Europe will continue to lose ground to the U.S. and Asia.

MEO is ready to continue investing, innovating, leading, and serving the country in an environment that fosters favorable conditions for investment. Ready to be more than just a telecom operator and establish itself as a platform for technology, digital services, and data—capable of building solutions that unlock the potential of people, businesses, and public institutions.

2026 will be a year of execution and acceleration, in which the results of 2025 will serve as a springboard for what we want to build: a more agile, more digital, smarter, and better-prepared MEO.​


Ana Figueiredo

Chief Executive Officer, MEO


Highlights of the 2025 results
  • In 2025, revenue stood at 2.811 billion euros, EBITDA totaled 947 million euros, and capital expenditures reached 403 million euros.
  • Revenues grew by 1.3% year-over-year, a performance supported by a 5.0% increase in the Consumer Segment, driven by the Energy business, which partially offset the pressure on Telco ARPU in a highly competitive environment, and by 3.5% revenue growth in the Business Services Segment, excluding the performance of Altice Labs and the gradual loss of the MVNO.
  • EBITDA stood at €947 million, reflecting a year-over-year decrease of 4.8%. Excluding the results of Altice Labs and the ongoing loss from the MVNO, EBITDA decreased by 1.2%, impacted by the pressure on Telco ARPU and the rise in costs due to inflation.
  • Investment reached 403 million euros, reflecting MEO’s ongoing commitment to expanding and modernizing its networks and infrastructure, ensuring excellence and security in the services provided to residential and business customers. By the end of 2025, MEO had reached 6.7 million homes covered by fiber optics. Population coverage of the mobile network reached high levels, at 99.98% for the 4G network and 97.22% for 5G technology.
  • MEO delivered a solid operational performance, demonstrating consistent execution of its defined strategic priorities and strengthening its competitive position in the market. This progress was also supported by high standards of service quality and significant investment, consolidating its position as the national leader in connectivity, innovation, cybersecurity, and customer experience.
  • In 2025, MEO launched a comprehensive, company-wide transformation program designed to enhance the organization’s agility and efficiency, as well as to optimize operations and processes, with a focus on simplification, digitalization, and AI, demonstrating its resilience and ability to respond to a highly competitive environment. The future demands strategic focus, innovation, and discipline.

Highlights of the Q4 2025 Results¹
  • Revenue totaled €737 million, representing year-over-year growth of 1.6%. EBITDA stood at €230 million, reflecting a 0.6% decline compared to the same period in 2024. Capital expenditures totaled €111 million in the fourth quarter of 2025, reflecting a year-over-year decrease of 13.9%. Excluding the impact of Altice Labs and the ongoing loss of the MVNO, revenue growth reached 2.7% compared to the same period of the previous year, while EBITDA increased by 0.9%.
  • The total base of fixed and mobile RGUs reached 13.3 million by the end of 2025. Year-over-year growth in Pay-TV and Fixed Broadband was 0.7% and 1.3%, respectively, helping to strengthen the Fixed Services portfolio in the fourth quarter of 2025.
  • The postpaid customer base posted robust year-over-year growth of 4.2%, reflecting consistent demand.
  • MEO maintained its leadership position across all telecommunications segments and services at the end of the fourth quarter of 2025, according to the latest reports published by ANACOM. It remained the operator with the largest market share in Subscription Television Services (42.0%), Fixed Internet (40.9%), and Bundled Services (41.6%), leading in all offerings (2P, 3P, 4/5P) and in the Residential and Non-Residential segments. In Mobile Services, it also remained in the lead, with 36.3% of Active Mobile Accesses in actual use (excluding M2M, modems, and data cards).

Consumer segment
  • In the fourth quarter of 2025, Consumer Segment Revenues totaled €398 million, representing a year-over-year increase of 4.4%. Service Revenues also grew by 3.5%, driven by the increase in the convergent fiber customer base, postpaid mobile services, and synergies associated with MEO Energia.
  • In 2025, revenues from the Consumer Segment totaled €1,508 million, reflecting year-over-year growth of 5.0%. Service Revenues increased by 5.3%, driven by the expansion of the Fiber and Postpaid Mobile customer base, as well as by the contribution of MEO Energia, which continued to play a significant role in mitigating the strong competitive pressure on Telco ARPU.
  • By the end of 2025, the Consumer Segment had once again shown positive momentum. The fiber-optic-supported fixed RGU base totaled 4.5 million, representing year-over-year growth of 1.4%, corresponding to 62,000 net additions. In the mobile service, the Postpaid Customer Base maintained its upward trajectory, increasing by 3.7% compared to the previous year, representing an additional 115,000 RGUs. The Customer Base with multiple contracted services also continued to expand consistently, reinforcing the market’s preference for convergent solutions that integrate Fixed, Mobile, and Energy.
  • Of particular note is the Consumer Segment’s increased focus on innovative products and services, such as Perplexity Pro with MEO technology, made possible through an exclusive partnership in Portugal with Perplexity AI, Inc., a global leader in artificial intelligence, which allows the entire postpaid customer base to use Perplexity Pro free of charge for an initial period. This initiative was promoted through a multimedia campaign with the slogan “Connect Better with AI,” reinforcing MEO’s commitment to digital transformation and the importance of building stronger connections with customers.
  • Ensuring that customers can use our services in a secure environment is also part of MEO’s response to growing concerns about cybersecurity. MEO Mobile Net Security is a prime example of this, offering a service that includes web filtering, antivirus protection, anti-phishing protection, and anti-botnet protection—all provided silently and transparently while customers browse on MEO’s mobile network. For the home environment, MEO Home Net Security provides security for all devices connected to the home network, including mobile devices, computers, home IoT devices, and smart appliances. The strong performance and adoption of both products demonstrate their relevance within the Segment’s portfolio.
  • The expansion of MEO Energia business demonstrates its ability to adapt and respond to a highly competitive and volatile market environment. In 2025, revenue increased by 139% compared to the previous year. The total end-customer base grew from 145,000 at the end of 2024 to 223,000 at the end of 2025, representing 78,000 net new customers. This growth was driven by robust commercial performance, innovative rate plans, and integrated telecommunications and energy offerings, as well as an effective cross-selling strategy within the MEO ecosystem.
  • According to the latest data from ERSE for December 2025, MEO Energia a 4.0% share of the Portuguese energy market in terms of customer numbers, and was the energy supplier with the highest annual growth in the market, demonstrating its commercial momentum and ability to attract and retain customers in a highly competitive environment.

Business Services Segment
  • In the fourth quarter of 2025, total revenue for the Business Services Segment (which includes B2B, Wholesale, and Altice Labs) amounted to €339 million, representing a 0.4% increase compared to the same period last year, excluding Altice Labs’ results and the gradual loss of the MVNO.
  • In 2025, total revenue from the Business Services segment amounted to €1,303 million and increased by 3.5% in the core business—that is, excluding the impact of Altice Labs’ performance and the gradual loss of the MVNO. This growth was driven by transformative technologies, an unwavering commitment to excellence in customer service, and increasingly streamlined operations.
  • The B2B segment, comprising the Telco and Non-Telco businesses and excluding Wholesale and Altice Labs, was primarily responsible for the aforementioned results, generating approximately €731 million in revenue in 2025, representing year-over-year growth of 5.6%This result was supported by the robust performance of Non-Telco Services—in particular Business Process Outsourcing (BPO), Outsourcing/Managed Services, and Equipment Sales—complemented by a more moderate contribution from the Telco business. In 2025, revenue from Non-Telco services accounted for 33% of total B2B Services revenue. In the fourth quarter of 2025, revenue reached €187 million, up 0.1% compared to the same period of the previous year.
  • The operational growth trajectory remained stable, reflected in a 0.2% increase in the B2B fixed RGU base and a 4.9% expansion in the postpaid mobile base. In 2025, MEO added 107,000 new RGUs to its Business Customer Base, a 3.2% increase compared to the same period the previous year, maintaining the growth momentum recorded in previous quarters.
  • In terms of the strategy for portfolio expansion and diversification, highlights of the fourth quarter include the launch of the GlobalConnect Softphone app, which integrates VoIP calls directly from the computer; the FiberGateway WiFi 7 MAX, which ushers in a new generation of wireless performance in terms of speed, stability, and security; and the SNOM D150 IP desk phone, which expands Ethernet connectivity options. In addition, there was the expansion of Professional Security Services and the enhancement of Cloud Security solutions, now featuring advanced capabilities for intelligent protection in backup, prevention, and response, underscoring MEO’s commitment to continuous innovation capable of transforming the business landscape and generating a positive impact on society.
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Some key events in the fourth quarter of 2025
  • MEO has been recognized by Ookla with two awards: “Best 5G Network in Portugal” and “Mobile Network with Unbeatable Reliability.” These accolades reinforce MEO’s leadership in mobile communications quality and follow recognition of its resilience during the blackout on the Iberian Peninsula. The results reflect MEO’s ongoing investment in robust networks and in delivering excellent services to millions of users.
  • MEO and AXENT have announced the successful interconnection of their fiber-optic networks at the southern border between Portugal and Spain, a strategic agreement that strengthens cross-border connectivity, enabling both companies to offer services with capacities of 100 Gbps and 400 Gbps between designated local access points in Portugal and Spain.
  • MEO and MEO Energia honored at the 2025 CX – Customer Experience Awards, reaffirming their excellence in customer service. MEO won the Top of Mind award, recognizing the brand as the one most remembered by consumers for the quality and personal touch of its service. MEO Energia the Foreign Language Service award, highlighting the teams’ ability to provide excellent service to international customers. These distinctions reinforce the brands’ commitment to offering innovative, humanized, and customer-centric contact experiences. 
  • ​At the end of the year, the sale of a 65% stake in Intelcia and 100% of the share capital of PT Data Center—a subsidiary of MEO that operates a data center in Covilhã—was announced; these transactions are expected to be completed in 2026.​
  • MEO has been recognized as the telecommunications brand with the best reputation in Portugal, according to the "Brand Reputation" study conducted by the consulting firm OnStrategy, based on high levels of trust and service quality.




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Annex

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