MEO is the first electronic communications operator in Portugal to obtain ISO 22301 - Business Continuity Management System (BCMS) certification, an international recognition that ensures that the company is prepared to maintain the continuity of its services even in crisis situations or disruptive events.
This certification is the result of an external audit of MEO's new Business Continuity Management System, proving that the company follows the best international practices to minimize operational risks and guarantee the security, reliability and resilience of its services.
The ISO 22301 standard defines a strict set of requirements for identifying and mitigating risks, implementing contingency and recovery plans, as well as monitoring and continuously improving business continuity processes. By obtaining this certification, MEO reinforces its commitment to the quality and reliability of its services, guaranteeing customers, especially in the B2B segment, greater protection against unexpected failures.
"At MEO, innovation and operational excellence go hand in hand. This certification reinforces our position as a strategic partner for companies, ensuring that their telecommunications services are resilient and prepared for any eventuality", says Ana Figueiredo, MEO's CEO.
Advantages of ISO 22301 Certification for Business Customers
ISO 22301 certification brings direct benefits to the companies that rely on MEO for their critical operations, including:
- Increased resilience of telecommunications services, even in adverse scenarios;
- Reduction of operational risks, minimizing the impact of failures or incidents;
- Increased alignment with international business continuity standards and regulations;
- Increased confidence and security in choosing MEO as a telecommunications partner.
The ISO 22301 certification reinforces MEO's position as a leader in the electronic communications sector in Portugal, standing out for its commitment to innovation, resilience and the quality of its services.