Features that redefine navigation
The
homepage has been completely redesigned, offering quick links, personalized promotions and content tailored to the interests of each user, whether they are new customers or already registered.
The search system has also received significant improvements, such as:
- Intelligent automatic suggestions;
- Accurate interpretation of spelling mistakes and synonyms;
- Results organized by relevance, ensuring more efficient navigation.
More efficient service with Generative AI
MEO's chatbot, developed in partnership with Altice Labs, has been optimized with Generative Artificial Intelligence, allowing for more natural, precise and contextualized responses. This evolution improves service efficiency, strengthening the relationship between the brand and the customer.
A global and accessible experience
To cater for its international audience, the site includes an automatic translation feature into English by AI, allowing smooth navigation for foreign users living in Portugal.
MEO is also investing in accessibility features, making it easier for users with special needs to access information, in a clear commitment to digital inclusion.
Interactive information on benefits and real testimonials
The new website includes an area dedicated to the advantages of joint membership of
MEO Energia and MEO packages. Customers can select services and packages and understand the advantages before signing up. They can also see real testimonials from other users about the services and products they have subscribed to.
A more inclusive and disruptive digital future
With these innovations, MEO reaffirms its position as a technological leader, investing in the continuous improvement of its digital presence. This new website is more than a platform: it's an experience that combines disruptive design, quality of service and a focus on the customer experience.
For more information, visit the new website at
www.meo.pt.