Cookies Policy | MEO Institutional

Cookie Policy


This Cookie Policy governs the use of cookies and other tracking technologies on the website located at https://institucional.meo.pt/ (“Website”), which is managed and operated by MEO Portugal, S.A. (hereinafter “MEO Portugal, S.A.”).

This Cookie Policy should be read in conjunction with the Website’s Privacy Policy, in which we explain how we protect the personal data of users (“User” or“Users”) collected through cookies and how Users may exercise their rights regarding our processing of that data.

If you have any questions about the Cookie Policy, you can contact MEO Portugal via email or at the address listed below.

1. identification

  • Data Controller: MEO Portugal, S.A.
  • NIPC: 507690737
  • Postal Address: Av. Fontes Pereira de Melo, nº 40, 1069-300 Lisboa
  • Email Address: dpo@meo.pt


2. What are cookies?

Cookies are small information files that are placed on the User's device (computer, smartphone, tablet, etc.) when they visit a website, and which are stored there for a predetermined period or during their session on the Website. These files allow us to provide you with a personalized and secure browsing experience, making it simpler and faster, and also allowing us to better understand your preferences, interests and behaviours.

The information collected by cookies may include Users' personal data, such as the randomly generated unique number that identifies their device.

3. Types of cookies used

The cookies usedby MEO Portugal are classified according to their origin, duration, and purpose.


  1. Origin of cookies
    • First-Party Cookies First-party cookies:These are placedin the User’s browser via domains managed by MEO Portugal and from which the service requested by the User is provided.
    • Third-party from third parties: these are placed in the User’s browser from a device or domain managed by third parties over which MEO Portugal has no control. In these cases, the use of cookies may involve international data transfers, under the terms defined by the respective providers.

  2. Cookie lifespan
    • Session session cookies: remain temporarily in your browser's cookies of your browser, until they are deleted when (or shortly after) the browser is closed or your session ends.
    • Cookies Permanent cookies: these remain stored in your browser, even after you close the browser or close the session. These cookies are used every time you visit the Website, until they are manually deleted or expire according to the programmed duration. They are generally used to adapt navigation to the interests of the User, allowing us to offer a more personalized service.

  3. Purpose of cookies
    • Cookies Strictly necessary: These are essential to ensure the proper functioning of the Website and/or to provide features of the Website that are expressly requested by the User. They are also used to save the User’s preferences regarding navigation on the Website, whenever the User uses the same device and so requests. Given these purposes, the storageof these cookies on your device cannot be disabled.
    • Personalisation personalization cookies: these are of an ancillary nature (i.e. they are not necessary for the operation of the Website, but may improve its performance) and are used to store and apply the User's preferences, so that it is not necessary to configure the Website again each time they visit it, even if this is not expressly requested by the User.
    • Analytical Analytical cookies: these are of an ancillary nature and are used to collect and analyze statistical information on the use of the Website, in order to understand Users' involvement with it and improve its operation. These cookies may also be used, in conjunction with some advertising cookies, to measure interactions with the advertisements displayed on the Website.
    • Advertising advertising cookies: these are of an ancillary nature, are generally installed by third parties and are used to select visible advertising based on the User's interests, namely by avoiding showing advertisements that the User has already seen or has marked as not being relevant and by improving campaign performance reports. This category may also include cookies with no advertising purpose, but which are necessarily associated with the cookies mentioned above (when placed by third parties).

The cookies used by the MEO Portugal website are described in more detail in the List of Cookies.

4. Third-party cookies that transfer data to third countries

The use of certain third-party cookies on the Website may result in the transfer of the User’s personal data to third countries located outside the European Economic Area (e.g., the United States of America). For example, the use of Google Analytics cookies may involve the transfer of your personal data (e.g., a unique identifier for your device) to the entities that provide these services and that are headquartered outside the European Economic Area. In such cases, MEO Portugal may not be able to configure the operation of these cookies and/or prevent such transfer.

For more information on this, please consult our Privacy Policy.

5. Cookie management

With the exception of cookies that are strictly necessary for the operation of the Website - which are placed on the User's device immediately when they visit the Website and do not depend on their consent (since without them it is not possible to provide a service or make a part of the Website work that they have expressly requested) - the storage of the remaining cookies on the devices will always depend on the User's consent.

When the User accesses the Website for the first time, a window will appear on the screen of their device allowing them to manage their cookies.

In any case, the User may, at any time, manage the cookies used by configuring their preferences via the "Privacy Settings" link, available in the footer of the Website.


Alternatively, the User can manage the use and storage ofcookiesthrough the settings of their browser settings, being able to deactivate previously storedcookies. To do this, the User can consult the specific help pages of their browser, namely the following browser, namely the following:

  • For Google Chrome
  • For Internet Explorer
  • For Microsoft Edge
  • For Mozilla Firefox
  • For Apple Safari
  • For Opera

Users should note that disabling cookies through the settings of your browser settings may have an impact on the functioning of our Website, depending on the browser 's settings panel and the possibilities offered to the User.

6. Your local storage preferences

Since the technology is persistent, it has to be deleted manually by the User. Therefore, to ensure that local storage is deleted from your browser after closing the session on our Website, you should clear your browsing data.

For more information on how to delete local storage in your browser, you should consult the following pages:

  • For Google Chrome
  • For Internet Explorer
  • For Microsoft Edge
  • For Mozilla Firefox
  • For Apple Safari
  • For Opera

7. Changes to this Policy

MEO Portugal reserves the right, at any time and without prior notice, to modify or revoke, in whole or in part, this Cookie Policy. Any relevant changes will be immediately published on the Website, where you can access the information and, depending on the type of cookie in question, choose whether or not to consent to its use.

Last updated: October 9, 2026.