Customer Ombudsman | MEO Institutional

Customer Ombudsman

Customer Ombudsman

Get information and clarification

The Customer Ombudsman may issue recommendations to the Board of Directors of MEO Portugal, S.A. to correct inappropriate decisions or procedures in our MEO, MEO Empresas, MOCHE, UZO, and SAPO services. When reviewing these cases, the Customer Ombudsman may urgently request the information and clarifications necessary to form an independent judgment. Complaints or suggestions may be submitted using the form below or sent by mail to Av. Fontes Pereira de Melo nr 40, 1069-300 Lisbon.


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